How to order

  • Easiest way: via basket on our website.

Other possibilities:

  • write to us,
  • via fax to +49 (0)761 2089911 (Our order form is here),
  • call us +49 (0)761 208990 (Monday - Friday, 10am - 6pm) or
  • via e-mail: mailorder@flight13.com.

We will send you an e-mail as soon as your packages leaves our store.

We ship to the following countries and ONLY TO THESE: Belgium, Czech Republic, Denmark, Finland, France, Greece, Ireland, Italy, Luxembourg, Netherlands, Norway, Österreich, Portugal, Spain, Sweden, Switzerland, UK .

See also our FAQ (German only)

Orders within Germany

We normally ship within 5 days. Articles that we do not have in stock or articles with longer delivery periods have a note in the description.

Shipping expenses

We charge for postage and packing:
Post (DHL): 5.00€ .
Orders with a value of 75.00€ or more will be free of shipping expenses.

Payment

Payment is possible by

  • debit
    The invoice amount will be charged on the day of delivery.
  • C.O.D
    plus 5.50€
  • Paypal
    Payment occurs at time of booking, credit memo will be refunded on the day of delivery.
  • Paypal Express
    No Flight 13 customer account needed. Payment occurs at time of booking, credit memo will be refunded on the day of delivery.
  • credit card
    VISA, Euro / Mastercard - Payment occurs at time of booking, credit memo will be refunded on the day of delivery.

For more information see terms and conditions. (German only)

International orders

Please be aware that export shipments outside of Germany will not arrive within 24 hours but might take a couple of days longer. Normally we ship within 1 week. If we have to re-order items for you, orders can take up to 2-3 weeks. Please list alternative titles to guarantee faster service!

Shipping expenses

Country Post-free over Deliveryman Postage and packing
Belgium 200.00€ Post (DHL) 15.00€
Czech Republic 200.00€ Post (DHL) 15.00€
Denmark 200.00€ Post (DHL) 15.00€
Finland 200.00€ Post (DHL) 15.00€
France 200.00€ Post (DHL) 15.00€
Greece 200.00€ Post (DHL) 15.00€
Ireland 200.00€ Post (DHL) 15.00€
Italy 200.00€ Post (DHL) 15.00€
Luxembourg 200.00€ Post (DHL) 15.00€
Netherlands 200.00€ Post (DHL) 15.00€
Norway 400.00€ Post (DHL) 20.00€
Österreich 200.00€ Post (DHL) 15.00€
Portugal 200.00€ Post (DHL) 15.00€
Spain 200.00€ Post (DHL) 15.00€
Sweden 200.00€ Post (DHL) 15.00€
Switzerland 400.00€ Post (DHL) 20.00€
UK 400.00€ Post (DHL) 20.00€

All prices in € (EUR) incl. German VAT.

Payment

Payment for international orders (Except Austria) is possible by Paypal or credit card.

Customs duty, taxes and other fees may apply on deliveries to non EU Countries. More information can be found on following websites:
http://ec.europa.eu/taxation_customs/dds2/taric/
http://auskunft.ezt-online.de/ezto/
http://xtares.admin.ch/tares/ (Swiss)

Terms & conditions

Our terms & conditions are here terms and conditions. (German only)

+49 (0)761 208 990 @flight13.com 10am - 6pm, Mo - Fr

Secure shopping

Spend 75.00€ for free delivery within Germany!

* all prices incl. VAT plus Shipping expenses

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